Frequently Asked Questions (FAQ)
 

 

What is Shared Hosting?
Shared hosting is web hosting where the service provider uses a single web server to serve multiple web hosting accounts, instead of providing one web server per hosting account. Shared hosting is a cost-effective solution for personal and small business web sites.

How soon will my account be set up and ready for use?
If you associate an existing domain name to your web hosting account, you will be able to setup your web site immediately after your transaction has been processed. If you setup a new domain name and associate your web hosting account to that domain, it may take up to 48 hours before you can add your web site.

Will I have unlimited access to update my web site?
Yes, you will be able to update your web site 24 hours a day, 7 days a week.

I already have a domain. Can I use it with your hosting?
Yes, you can use an existing domain name with your web hosting account.

Do you offer a control panel?
Yes, we have a Web Hosting Control Panel for you manage your hosting account

Can I change my hosting account name?
You cannot change your hosting account name because it is associated to your root directory.

Can I change my password?
Yes. Go to the control panel to create a new password.

How do I upload my site?
You can upload your site using FTP.

Do you support ASP (active server pages)?
Yes, we support ASP and ASP.NET 1.1, 2.0 and 3.0. However there are some restrictions on some server objects, and we don't give customer support regarding code.

Do you support databases?
Yes, you can use MS Access, MSSQL or MySQL.

Do you support Java applets, Shockwave and Flash?
Yes, but make sure that you have bandwidth for these.

Do you support PHP?
Yes, currently we have version 4 and 5 compiled. Please see our features page for installed and supported modules.

Do you support SSL?
Yes, we support SSL when you buy one of our certificates in conjunction with one of our hosting accounts.

Do you allow MP3 sites?
Yes, but make sure that you have bandwidth for these and you are complying with copyright laws and the hosting agreement's rules and regulations.

Can I use custom Perl or CGI (Common Gateway Interface) scripts?
Yes

 

 
     
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145 - D3 Str., Binh Thanh Dist., Hochiminh city, Vietnam- Tel: (84-8) - 629 44 808 - 35 12 70 79 - Fax: (08) - 6 258 14 09 | Email: e-sales@esc.vn